Solutions · Pet grooming
Loyalty cards for pet grooming salons
The next appointment is predictable to the week. A reminder sent at the right moment is enough to trigger it.
What we hear most often
- Clients leave without rebooking and call back three months later.
- Reminders are sent by hand, between two dogs.
- Midweek gaps in the schedule never get filled.
The program we set up
- Mechanic
- Stamps per groom, reward on the 6th.
- Reward
- A free groom or an add-on treatment included.
- Follow-up
- Inactivity tuned to the breed cycle (6 to 10 weeks).
- Field note
- Here the reminder is a service, not a pitch. It is never read as marketing.
The nudge that brings people back
The reminder is tuned to the animal cycle, not to a fixed date. It reads as a service, not as advertising.
The last groom was 8 weeks ago. Shall we book the next one?
Frequently asked questions
Can the interval vary by client?
The inactivity threshold is set per business, between 6 and 10 weeks based on your dominant clientele, and can be changed at any time.
Can the reward be an add-on instead of a full groom?
Yes. The reward is yours to define: a free groom, an add-on treatment or a product, whichever costs you least and pleases most.