Solutions · Coffee shops and roasters
Digital loyalty cards for coffee shops
Your line moves fast, so the card has to keep up. One QR scan, one stamp, done. Nothing for the customer to install.
What we hear most often
- Paper punch cards get lost, reprinted and gamed.
- You know your regulars by face, but not which ones stopped coming.
- The 2 p.m. lull comes back every week and you have no way to fill it.
The program we set up
- Mechanic
- Stamps, one per visit, reward on the 10th.
- Reward
- Any drink they want, no asterisk. A free coffee costs little and means a lot.
- Follow-up
- Inactive at 21 days. A coffee regular who vanishes for three weeks changed their commute, not their mind.
- Field note
- A customer who reaches the 3rd stamp almost always comes back for the 10th.
The nudge that brings people back
Two nudges run on their own: the reward that is nearly earned, and the regular who has not walked in for three weeks.
You are 2 stamps from a free coffee. We are saving you a seat.
Frequently asked questions
Does it slow down the counter?
No. The customer shows the card, your barista scans it, the stamp lands. The whole gesture takes under three seconds and requires no typing.
What about a first-time customer?
They scan the QR code on the counter and add the card to their wallet. Under 15 seconds, with no app and no account to create.