The ARSOM blog in English
Practical guides for Quebec businesses that want to turn occasional customers into regulars: digital loyalty cards, customer referral programs and retention. Our full library is available in French.
Comparison
Best customer loyalty software for 2027: a comparison for local businesses
The 2027 comparison of customer loyalty software in Canada: prices checked at the source, Apple and Google Wallet cards, automated reminders, Quebec Law 25.
November 2, 20269 minGrowth
CRM and loyalty programs: the right customer relationship tool for a local business
The most used CRM, the best customer relationship software for a small business, the 4 Cs of CRM, and why a loyalty card works as a CRM at the counter.
October 22, 20268 minLoyalty
Best loyalty programs in Canada: grocery stores and local businesses
PC Optimum, Scene+, Moi: the digital grocery loyalty programs in Quebec, what a point is really worth, and how to tell which loyalty card is the most rewarding.
October 20, 20267 minDigital marketing
How to add a digital loyalty card to your e-commerce website
How to integrate a digital loyalty card with an e-commerce website: sign-up from the site, points on online orders, mixed in-store and online businesses.
October 19, 20267 minTechnology
Stocard is gone: what to use to keep all your loyalty cards together
Does Stocard still exist? What replaced it, how to transfer and recover your cards, and the best apps to store all your loyalty cards on iPhone and Android.
October 15, 20267 minTechnology
How to add a loyalty card to your phone: iPhone, Android and Samsung
How to add a loyalty card to Apple Wallet, Google Wallet or Samsung Wallet, save a card with no Wallet button, and find Wallet on a Samsung phone.
October 13, 20268 minLoyalty
Digital loyalty cards: pros and cons for customers and businesses
The benefits of a paperless loyalty card for customers and businesses, the real drawbacks of loyalty cards, and how to limit them.
October 12, 20267 minComparison
Best loyalty card software in Canada: how to choose in 2026
Digital loyalty card services available in Canada in 2026, their public prices, and the 6 criteria for choosing an easy loyalty app for a small business.
October 8, 20269 minComparison
Free digital loyalty card: what actually exists in 2026
Where to create a free loyalty card online, which free loyalty software exists, what free plans leave out, and when a paid subscription pays for itself.
October 6, 20267 minProduct
How to create a digital loyalty card for your business: 6 steps
How to create a digital or virtual loyalty card for your business: rewards, design, Apple Wallet and Google Wallet, sign-up by QR code and launch.
October 5, 20268 minGrowth
Customer referral programs: turning your customers into an acquisition channel for a restaurant or local business
Customer referral programs for restaurants and local businesses: what research shows, the profitability math, choosing the reward and the rules in Quebec.
September 16, 202611 min